Beyond Identity has a new tool to help get users onto passkeys by eliminating the common problems associated with their uptake.
The authenticator app vendor calls this new free and GDPR-compliant tool The Passkey Journey. The company says that it, “offers much needed clarity into the pain of UX inconsistencies across browsers and devices with just a few lines of code.”
Passkeys are the new passwordless way to login into accounts, relying only on biometric data or a PIN to authenticate the process. They are governed by the FIDO Alliance, an industry-wide association that features the likes of Apple, Google and Microsoft as board members.
Increasing passkey adoption
Even though they are considered to be more convenient – and more secure, since they are phishing resistant due to their zero-knowledge architecture – Beyond Identity points out that their actual adoption, “depends on the browser and device they’re on and whether they support the WebAuthn protocol.”
“The complexity of browser support for passkeys – aka the “browser dilemma” – has created blind spots for development teams in terms of UX impact, implementation lift, and passkey deployment strategy.”
Furthermore, it can determine the percentage of visitors who can use passkeys with biometrics, physical security keys, or not able to use passkeys at all. Based on all this, the report generated offers recommendations for the best way to rollout passkeys.
“We’re excited to present a simple tool that can help teams quickly understand their users’ ability to use passkeys for authentication and make informed decisions around deployment,” said Jasson Casey, CTO of Beyond Identity.
Andrew Shikiar, Executive Director and CMO of the FIDO Alliance, said that it has, “published research-backed UX guidelines to support consumer deployments and best practice deployment papers to enable enterprise utilization.”
He added that, “Beyond Identity has been a valuable contributor to FIDO Alliance’s efforts to resolve deployment challenges for companies looking to support passkeys. The Passkey Journey is a valuable development tool that stands to help enterprises make informed decisions on their passkey deployments.”